Frequently asked questions

What areas do you service?

Poop Fancy serves Andover, North Andover, Reading, North Reading, Wilmington, Tewksbury and Billerica. Nearby? Reach out and we’ll let you know.

Request a free quote online, choose a frequency, and we’ll schedule your first cleanup — usually within days.

No. As long as we have safe access through an unlocked gate, we’ll complete service while you’re away.

Yes — we send an on-the-way text before arriving so you always know when service is coming.

We take extra care entering and exiting fenced yards and always make sure gates are securely latched before leaving. We also sanitize equipment between properties.

Yes — we take a photo of the securely closed gate after every visit and keep it on file for your peace of mind.

In most cases yes — friendly dogs are usually no problem. If a dog seems aggressive or uncomfortable, we may ask they stay inside.

Yes — we walk a methodical grid pattern across the entire yard so nothing gets missed, even in tall grass or shaded areas.

We securely bag the waste and place it in your designated trash bin. If your bin isn’t available, we leave the bags neatly near the gate.

Yes — we operate year-round and continue service in most weather. Severe weather may delay service to keep the team and pets safe.

Yes — one-time cleanups, spring cleanups, and recurring weekly, bi-weekly and monthly plans are all available.

Yes. We offer pet waste station installation and routine servicing for HOAs, apartment communities and other commercial properties.

Yes — we offer pet-safe yard deodorizing as a stand-alone service or as an add-on to any scooping plan.

Recurring services are billed monthly through a secure online portal. One-time cleanups are charged after the work is completed.

No contracts. You can pause or cancel at any time with advance notice.

Still have questions?

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